Customer Education Training Specialist [p3pw] [Australia]

 

** This role is at Asana (not for Hatch)

Hatch is supporting Asana to find a great Customer Education Training Specialist to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Asana.

Applying here is the first step in the hiring process for this role.

About the role at Asana

As a member of the team, you will work with like-minded individuals who care deeply about creating learning experiences that deliver delight and value at scale. We want our customers to not only become Asana experts, but champions of our brand. Our customer training program is at the core of that strategy. As a Training Specialist, you will focus on facilitating training sessions that enable our customers to realize value and achieve mastery with Asana.

Seniority

Mid Level - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

Responsibilities

• Project Coordination - Coordinate people and processes to ensure the effective and timely running of a project
• Data Analysis and Reporting - Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
• Problem Identification - Identify the problems and needs of key stakeholders to guide data analysis

Strengths

• Attention to detail - Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
• Collaboration - Works with others by being open, clear in communication and listening to achieve goals
• Numerical problem solving - Works with numerical information and performs mathematical calculations to solve problems

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Asana.

Applying here is the first step in the hiring process for this role.

Note: This role is with Asana, you will not be applying for a role at Hatch

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

Job Type: Full-time

Salary: $60,000.00 – $85,000.00 per year

Work Location: In person

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